Power BI Premium Capacity Metrics - problem with refresh

[martyska_sze]

Hi,

I have problem with Power BI Premium Capacity Metrics app. When I'm trying to refresh the app, below error appears:

• Data source error{"error":{"code":"ModelRefresh_ShortMessage_ProcessingError","pbi.error":{"code":"ModelRefresh_ShortMessage_ProcessingError","parameters":{},"details":[{"code":"Message","detail":{"type":1,"value":"No capacities found. You need to be a capacity admin of at least one or more capacities."}}],"exceptionCulprit":1}}} Table: InactiveMemoryMetrics.
• Cluster URIWABI-NORTH-EUROPE-I-PRIMARY-redirect.analysis.windows.net

I laready click on "connect to your data" and I set UTC_Offset = 2, but after that the refresh ended with error.

Can someone from Microsoft Support team can help?

[v-yalanwu-msft]

Hi  , @martyska_sze ;

According to your tips, it may be a capacity problem. You can try to become a capacity manager or try to allocate capacity. The following is a reference article.

https://docs.microsoft.com/en-us/power-bi/admin/service-premium-capacity-manage

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-premium-manage

Best Regards,
Community Support Team_ Yalan Wu
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