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JaneLHunt Frequent Visitor
Frequent Visitor

Power BI Premium Capacity Metrics App Hanging on Installation - Bug?

Hi

 

I have set up P1 Premium Capacity in my Tenant, I am a Capacity Admin as well as Power BI Admin.  I attempted to install the Premium Capacity Metrics App as detailed here:

 

https://powerbi.microsoft.com/en-us/blog/new-monitoring-capabilities-for-power-bi-premium-capacities...

 

However, it just hangs with the message Hang on while I load a few things....  It's been attempting to install for over an hour.

 

Is there anything wrong with the service at the moment?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Moderator v-qiuyu-msft
Moderator

Re: Power BI Premium Capacity Metrics App Hanging on Installation - Bug?

Hi @JaneLHunt,

 

The same issue has been reported internally: CRI 84382651.

 

PG team created a bug to track this issue and fix it in the next app release. ETA for the new app release with the fix: 10/1/18.

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

JaneLHunt Frequent Visitor
Frequent Visitor

Re: Power BI Premium Capacity Metrics App Hanging on Installation - Bug?

HI @v-qiuyu-msft

 

Thanks for your reply.  I just tried installing it again this morning and it worked.  I notice that a blog was posted yesterday announcing a new release of the Premium Capacity Metrics App, so maybe it was just a timing issue of releasing at same time I was installing?.... Anyway, it seems to have installed OK now. 

 

 

View solution in original post

5 REPLIES 5
Moderator v-qiuyu-msft
Moderator

Re: Power BI Premium Capacity Metrics App Hanging on Installation - Bug?

Hi @JaneLHunt,

 

The same issue has been reported internally: CRI 84382651.

 

PG team created a bug to track this issue and fix it in the next app release. ETA for the new app release with the fix: 10/1/18.

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Moderator v-qiuyu-msft
Moderator

Re: Power BI Premium Capacity Metrics App Hanging on Installation - Bug? - Status changed to: Accepted


Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
JaneLHunt Frequent Visitor
Frequent Visitor

Re: Power BI Premium Capacity Metrics App Hanging on Installation - Bug?

HI @v-qiuyu-msft

 

Thanks for your reply.  I just tried installing it again this morning and it worked.  I notice that a blog was posted yesterday announcing a new release of the Premium Capacity Metrics App, so maybe it was just a timing issue of releasing at same time I was installing?.... Anyway, it seems to have installed OK now. 

 

 

View solution in original post

Moderator v-qiuyu-msft
Moderator

Re: Power BI Premium Capacity Metrics App Hanging on Installation - Bug?

Hi @JaneLHunt,

 

It might be. As the issue is resolved now, may I close this thread? 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
JaneLHunt Frequent Visitor
Frequent Visitor

Re: Power BI Premium Capacity Metrics App Hanging on Installation - Bug?

Hi @v-qiuyu-msft

 

Yes this may be closed now.  Many thanks.

 

Kind regards

Jane

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