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While configuring the Power BI data gateway, when I click Sign In I get a blank sign in page. Any idea?
Solved! Go to Solution.
The issue was resolved by enabling javascript on IE
The issue was resolved by enabling javascript on IE
Hi @MayAS
First, you have to deactivate IE extended security and start the program as an administrator.
Second, as per this article, on-premises gateway can only be installed on 64-bit version of Windows 7/Windows Server 2008 R2(or later), please ensure that your server meets this requirement and configure the ports as said here.
Last, when installing the on-premises gateway, please ensure that you right-click the setup package and select “Run as administrator” to start the installation. Also turn off any antivirus software in case that it blocks the installation of Power BI gateway.
@MayAS Not connected to the Internet?
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
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