Earn the coveted Fabric Analytics Engineer certification. 100% off your exam for a limited time only!
Hello,
We are trying to setting up powerBI infrastructure as follows and encounter issue. Please help asap.
1. PowerBI Pro Government License for aaaa@xxx.org account.
2. Installed GateWay on server which is in the organization on premises using same account from step 1.
3. GateWay installed successfully, no errors.
4. Connect to app.powerbigov.us site and clicked on Manage GateWay but could not see gateway which i created on step2.
Please advise.
AP
Solved! Go to Solution.
Yes, I am sure. I reached out to Microsoft for this query and they said that they have to move tenant from .com to gov cloud in order to resolve this issue. And this process will take approximately 3 to 4 weeks.
Was this resolved? I am having the same issue. Do I need to contact Microsoft support or can I resolve the issue myself?
Hello AP,
Were you able to resolve this issue? I am encoutering similar problem...
Hi @apatelpBiAdmin,
Thank you for your coming back. I will close this thread.
Best Regards,
Qiuyun Yu
Yes, Sure,
AP
Can you tell me if this was successfully resolved. My tenant is already in the .gov cloud and i am still unable to install a gateway which can be seen. it always wants to default to the .com Power BI.
Can you tell me if this was successfully resolved. My tenant is already in the .gov cloud and i am still unable to install a gateway which can be seen. it always wants to default to the .com Power BI.
Hi @apatelpBiAdmin,
Thanks for your update. Hope the issue will resolve soon with Microsoft engineer's help.
As your are contact Microsoft for help in another way, may I close this thread?
Best Regards,
Qiuyun Yu
Yes, I am sure. I reached out to Microsoft for this query and they said that they have to move tenant from .com to gov cloud in order to resolve this issue. And this process will take approximately 3 to 4 weeks.
Hi @apatelpBiAdmin,
Are you sure you are installing the on-premises data gateway instead of on-premises data gateway (personal mode)?
Manage Gateways pane is only available for on-premises data gateway.
Best Regards,
Qiuyun Yu