Power BI Error

[hatim-stovewala]

Getting below error while accessing Power BI Cloud - app.powerbi.com. Since 22nd Jan, 2021 5PM IST.

We also have a P1 license.

[v-yangliu-msft]

Hi  @hatim-stovewala  ,

power bi users with older browser version may encounter issues signing in to the service,please make sure you are using the latest version.power bi supported list of browsers is documneted at https://docs.microsoft.com/en-us/power-bi/fundamentals/power-bi-browsers

This is about similar problems. I hope it can help you:

https://community.powerbi.com/t5/Service/Something-went-wrong-Please-try-again-later/td-p/865949/pag...

https://community.powerbi.com/t5/Service/Something-went-wrong-Please-try-again-later-Error/m-p/70373...

https://community.powerbi.com/t5/Service/Something-went-wrong/m-p/872032

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[hatim-stovewala · Accepted solution]

Hi,

No it wasn't a browser issue. I had raised a support ticket for the same and got to know from Microsoft support team that it was a scheduled maintenance window for our tenant due to which there was a downtime.

[ibarrau]

Hi there. Have you tried loging in the Microsoft PowerBi Mobile App? (it's also an app for windows 10). Also can you get in private  or incognite window fo your browser and login from https://powerbi.microsoft.com/

You might have some cache problem there beacuse Power Bi is not down since that date.

Hope this helps,

[hatim-stovewala]

Hi, tried clearing my cache and also mobile app doesn't work. I asked few of my colleagues to check and they also get the same error.