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mreco
New Member

Power BI Embedded doesn't snow health metrics

We have three Power BI Embedded instances.

One of them show health metrics under the capacity settings in the admin portal.

Two of them don't.

What could be causing this issue?

Also, the Power Bi Premium Capacity Metrics app doesn't show any metrics for two of the three instances.

 

4 REPLIES 4
v-lid-msft
Community Support
Community Support

Hi @mreco ,

 

What is the kind of SKUs of those capacity?Please also check if you are the admin of the capacity,  Based on this document:

 

You can use the Power BI Premium Capacity Metrics app to monitor A SKU capacities in Power BI Embedded. Those capacities will show up in the report as long as you are an admin of the capacity. However, refresh of the report fails unless you grant certain permissions to Power BI on your A SKUs

 

You can monitor Power BI Embedded capacity usage in the app or the Azure portal, but not in the Power BI admin portal.


Best regards,

 

 

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Can you provide more details on what exact error code you are recieving. If you are finding it difficult to determine what error code you are receiving then I would recommend you to connect to Power BI service team for support.

I hope they help you with some solution.

Regards,

Lewis

Well, I just don't see metrics. No error codes.

 

I have three A1 SKU embedded instances.

 

11-2-2020 16-52-41.png

 

One of them show metrics just fine.

 

11-2-2020 16-53-07.png

 

But two of them just don't show anything, although I do have workspaces in them.

 

11-2-2020 16-52-13.png

 

11-2-2020 16-58-10.png

 

I think that is also the reason that the Capacity App doesn't show any metrics.

joelt
Frequent Visitor

Was there ever an answer to this? I have the same issue haven't been able to find an answer anywhere

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