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LuckyMu
Frequent Visitor

Powe BI Web refresh won't stop even after stoped the gateway service

Hi guys,

 

I have a report on PB web and it needs to be refreshed manually around 20 times a day, sometimes the refresh takes 30 seconds but yesterday it took more than 1 hour and stuck there, so I had to stop the On premises gateway for 5 mins, but the refresh was still ongoing.

LuckyMu_0-1635993794262.png

 

I know that once you hit the refresh button it will send the request to service bus to handle, but how can we know what's in the queue and can we manually cancel the refresh job without premium licence? For now I can only wait for hours for the refresh to finish/fail.....

 

Thank you

1 ACCEPTED SOLUTION
v-jayw-msft
Community Support
Community Support

Hi @LuckyMu ,

 

Currently It is not supported to stop the refresh process manually. Please submit your idea.

Ideas (powerbi.com)

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.

View solution in original post

1 REPLY 1
v-jayw-msft
Community Support
Community Support

Hi @LuckyMu ,

 

Currently It is not supported to stop the refresh process manually. Please submit your idea.

Ideas (powerbi.com)

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.

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