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nwrong Helper I
Helper I

Pin Image - The visualization you are trying to pin has too much data

Hi when pinning an image from a report to a dashboard, i'm getting the error:

 

Sorry, can't pin this visualization. 
The visualization you are trying to pin has too much data

 

This only occurs with certain images, but as far as I can tell, the size of the images seem to be about the same.

 

Is there a size limit for dashboard images?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Re: Pin Image - The visualization you are trying to pin has too much data

Hi @nwrong ,

 

Based on this documntBecause some visualizations use background images, pinning might not work if the background image is too large. Try reducing the image size or using image compression.

 

Based on my test, we occur the same error when we want to pin a picture that size is 200KB, but we successfully add it by add a URL directly in dashboard according to this document.


Best regards,

 

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Community Support
Community Support

Re: Pin Image - The visualization you are trying to pin has too much data

Hi @nwrong ,

 

Based on this documntBecause some visualizations use background images, pinning might not work if the background image is too large. Try reducing the image size or using image compression.

 

Based on my test, we occur the same error when we want to pin a picture that size is 200KB, but we successfully add it by add a URL directly in dashboard according to this document.


Best regards,

 

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Community Support
Community Support

Re: Pin Image - The visualization you are trying to pin has too much data

Hi @nwrong ,

 

How about the result after you follow the suggestions mentioned in my original post?Could you please provide more details about it If it doesn't meet your requirement?


Best regards,

 

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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