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arvindyadav Member
Member

Personal gateway not working.

Hi All,

 

Igot an error in login in personal gateway please help me out for login,

 

the details showing after singin in personal gateway is,

 


Starting trace on 11/20/2017 4:11:26 AM UTC
Version: 13.0.2682.0


DM.PersonalGateway Information: 0 : 2017-11-20T04:11:26.6604877Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 563D2EDA [DM.PersonalGateway] Starting gateway process
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:26.7044902Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 D1BCCC47 [DM.GatewayCore] Setting thread pool worker threads = 300, min completion port threads = 300
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:26.7204911Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 F1E4EEC3 [DataMovement.PipeLine.MashupCommon] Mashup extension file Impala exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.1337435Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 C2DDEB76 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file Impala succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.1347436Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 0A02C197 [DataMovement.PipeLine.MashupCommon] Mashup extension file Snowflake exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.1557448Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 3B3113B6 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file Snowflake succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.1557448Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 E9CC64C1 [DataMovement.PipeLine.MashupCommon] Mashup extension file R exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.1647453Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 A6098318 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file R succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.1647453Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 3B1E0DB8 [DataMovement.PipeLine.MashupCommon] Mashup extension file Netezza exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.1967471Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 0BDBD689 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file Netezza succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.2277489Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 06EC9A10 [DM.GatewayCore] New runner was explicitly started on the 'Configuration service' controller
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.2317491Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 5FBD3146 [DM.GatewayCore] Attempting to create and start service host for 'Configuration service'
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.2757516Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 79BDE466 [DM.GatewayCore] Configuration service started
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.2767517Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 8F619B72 [DM.GatewayCore] Successfully created and started service host for 'Configuration service'
DM.PersonalGateway Information: 0 : 2017-11-20T04:11:31.2947527Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 E7E1BCA0 [DM.GatewayCore] Not starting transfer service because there is no configuration
DM.PersonalGateway Error: 0 : 2017-11-20T04:12:01.4984803Z DM.PersonalGateway 1f8861a5-358c-4f90-924d-472c41b1e794 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 E50ED11B [DM.Pipeline.Common] Non-gateway exception encountered in activity scope: System.Security.Cryptography.CryptographicException: Key not valid for use in specified state.

at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)
at System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)
at Microsoft.PowerBI.DataMovement.CommonUtilities.AsymmetricKeyEncryptionHelper.ProduceAsymmetricKey(String containerName, Boolean cleanUpOldKeys)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.ExecuteInActivity[T](PipelineActivityType pipelineActivityType, Func`1 action)
DM.PersonalGateway Error: 0 : 2017-11-20T04:12:01.4994803Z DM.PersonalGateway 1f8861a5-358c-4f90-924d-472c41b1e794 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 DA6AA018 [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=256, err=CryptographicException, rootcauseErrorEventId=0)

Starting trace on 11/20/2017 4:15:50 AM UTC
Version: 13.0.2682.0


DM.PersonalGateway Information: 0 : 2017-11-20T04:15:50.3062111Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 563D2EDA [DM.PersonalGateway] Starting gateway process
DM.PersonalGateway Information: 0 : 2017-11-20T04:15:52.9633631Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 D1BCCC47 [DM.GatewayCore] Setting thread pool worker threads = 300, min completion port threads = 300
DM.PersonalGateway Information: 0 : 2017-11-20T04:15:54.9734781Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 F1E4EEC3 [DataMovement.PipeLine.MashupCommon] Mashup extension file Impala exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.1250587Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 C2DDEB76 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file Impala succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.1250587Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 0A02C197 [DataMovement.PipeLine.MashupCommon] Mashup extension file Snowflake exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.2140638Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 3B3113B6 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file Snowflake succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.2140638Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 E9CC64C1 [DataMovement.PipeLine.MashupCommon] Mashup extension file R exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.2230643Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 A6098318 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file R succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.2240644Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 3B1E0DB8 [DataMovement.PipeLine.MashupCommon] Mashup extension file Netezza exists. Start loading.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.2620665Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 0BDBD689 [DataMovement.PipeLine.MashupCommon] Loading mashup extension file Netezza succeeded.
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.8751016Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 06EC9A10 [DM.GatewayCore] New runner was explicitly started on the 'Configuration service' controller
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:05.8871023Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 5FBD3146 [DM.GatewayCore] Attempting to create and start service host for 'Configuration service'
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:14.1485748Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 79BDE466 [DM.GatewayCore] Configuration service started
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:14.2195789Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 8F619B72 [DM.GatewayCore] Successfully created and started service host for 'Configuration service'
DM.PersonalGateway Information: 0 : 2017-11-20T04:16:15.9896801Z DM.PersonalGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 E7E1BCA0 [DM.GatewayCore] Not starting transfer service because there is no configuration
DM.PersonalGateway Error: 0 : 2017-11-20T04:18:15.1773851Z DM.PersonalGateway 4169d7a2-34df-4828-aded-72ebf82c2353 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 E50ED11B [DM.Pipeline.Common] Non-gateway exception encountered in activity scope: System.Security.Cryptography.CryptographicException: Key not valid for use in specified state.

at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)
at System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)
at Microsoft.PowerBI.DataMovement.CommonUtilities.AsymmetricKeyEncryptionHelper.ProduceAsymmetricKey(String containerName, Boolean cleanUpOldKeys)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.ExecuteInActivity[T](PipelineActivityType pipelineActivityType, Func`1 action)
DM.PersonalGateway Error: 0 : 2017-11-20T04:18:15.1773851Z DM.PersonalGateway 4169d7a2-34df-4828-aded-72ebf82c2353 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 35096A1D [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=507, err=CryptographicException, rootcauseErrorEventId=0)
DM.PersonalGateway Error: 0 : 2017-11-20T04:19:03.2471345Z DM.PersonalGateway 9d880c72-c781-4d99-bf64-be7bcf502922 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 E50ED11B [DM.Pipeline.Common] Non-gateway exception encountered in activity scope: System.Security.Cryptography.CryptographicException: Key not valid for use in specified state.

at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)
at System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)
at Microsoft.PowerBI.DataMovement.CommonUtilities.AsymmetricKeyEncryptionHelper.ProduceAsymmetricKey(String containerName, Boolean cleanUpOldKeys)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.ExecuteInActivity[T](PipelineActivityType pipelineActivityType, Func`1 action)
DM.PersonalGateway Error: 0 : 2017-11-20T04:19:03.2731360Z DM.PersonalGateway 9d880c72-c781-4d99-bf64-be7bcf502922 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 33CBB4E3 [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=282, err=CryptographicException, rootcauseErrorEventId=0)
DM.PersonalGateway Error: 0 : 2017-11-20T04:20:01.3794595Z DM.PersonalGateway ef1ce201-455c-4caf-81cc-5270841245a7 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 E50ED11B [DM.Pipeline.Common] Non-gateway exception encountered in activity scope: System.Security.Cryptography.CryptographicException: Key not valid for use in specified state.

at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType, CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize, SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle)
at System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize, CspParameters parameters, Boolean useDefaultKeySize)
at Microsoft.PowerBI.DataMovement.CommonUtilities.AsymmetricKeyEncryptionHelper.ProduceAsymmetricKey(String containerName, Boolean cleanUpOldKeys)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.ExecuteInActivity[T](PipelineActivityType pipelineActivityType, Func`1 action)
DM.PersonalGateway Error: 0 : 2017-11-20T04:20:01.3804596Z DM.PersonalGateway ef1ce201-455c-4caf-81cc-5270841245a7 00000000-0000-0000-0000-000000000000 MFAK 00000000-0000-0000-0000-000000000000 15194819 [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=248, err=CryptographicException, rootcauseErrorEventId=0)

 

 

 

Regards ,

Arvind

7 REPLIES 7
Community Support Team
Community Support Team

Re: Personal gateway not working.

Hi @arvindyadav,

 

From above error log, the main error is "Key not valid for use in specified state". Here is a similar thread, please check whether his scenario is similar to yours.

 

Did you configure proxy for your computer? If it is a proxy issue, please check this thread.

 

Besides, please try to uninstall and reinstall the latest version of On-Premise gateway (Personal Mode) as Administrator to see whether it works.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
arvindyadav Member
Member

Re: Personal gateway not working.

Hi Yuliana,

 

It is working when  I switch my account from user to administrator but I want in my previous account . How can I use it please help me out .

Or I will wait for support fixes?

 

Thanks & Regards,

Arvind

Community Support Team
Community Support Team

Re: Personal gateway not working.

Hi @arvindyadav,

 

Is your previous account a Windows account?

 

Did you get error in personal gateway configuration tool or in service site? Could you please post a screenshot here?

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
arvindyadav Member
Member

Re: Personal gateway not working.

Yes my previous account is windows account.

 

The Error dhown to me :-

 

Gateway Error.png

arvindyadav Member
Member

Re: Personal gateway not working.

Hi @v-yulgu-msft,

 

Did you found solution for my question?

Community Support Team
Community Support Team

Re: Personal gateway not working.

Hi @arvindyadav,

 

From the document "If you’re logged in to Windows with an account with Administrator permissions, you’ll be asked to enter your Windows account credentials. You can specify a different Windows account, but remember the permissions determine how the gateway is run." In your scenario, did you log into Windows with admini account or user account? Please log in with admin for a test.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
arvindyadav Member
Member

Re: Personal gateway not working.

Hi @v-yulgu-msft,

 

I have logged in administrator only for refreshing my data . It is refreshing my data but why it is not working from my account.