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Greeting
so , im trying to activate the data on premesis gateway (Personal mode ) on my PC when i log in this error appear Power BI is configured correctly but Power BI service reported local gateway as unreachable
i restarted my PC and it back active is there any other way to fix it and what's the reason of this problem
Thanks in advance
Solved! Go to Solution.
@Ramyzo Here is a troubleshooting guide, likely a permission or machine issue. https://docs.microsoft.com/en-us/power-bi/service-admin-troubleshooting-power-bi-personal-gateway
Hi @Ramyzo ,
Typically, this is caused by a firewall blocking Service Bus. You can confirm by using the following
https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/#firewall-or-proxy
The gateway is configured to use the default proxy settings, however many organizations only proxy port 80 and 443. Since Service Bus uses different ports by default, start by forcing Service Bus to use port 80 or 443. Keep in mind the on-premises data gateway (personal mode) is typically installed under "%localappdata%\Microsoft\On-premises data gateway (personal mode)".
After enabling changing the configuration file, you will need to kill the on-premises data gateway (personal mode) process (Microsoft.PowerBI.DataMovement.PersonalGateway.exe) and relaunch the configurator.
Best Regards,
Amy
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @Ramyzo ,
Typically, this is caused by a firewall blocking Service Bus. You can confirm by using the following
https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/#firewall-or-proxy
The gateway is configured to use the default proxy settings, however many organizations only proxy port 80 and 443. Since Service Bus uses different ports by default, start by forcing Service Bus to use port 80 or 443. Keep in mind the on-premises data gateway (personal mode) is typically installed under "%localappdata%\Microsoft\On-premises data gateway (personal mode)".
After enabling changing the configuration file, you will need to kill the on-premises data gateway (personal mode) process (Microsoft.PowerBI.DataMovement.PersonalGateway.exe) and relaunch the configurator.
Best Regards,
Amy
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
@Ramyzo Here is a troubleshooting guide, likely a permission or machine issue. https://docs.microsoft.com/en-us/power-bi/service-admin-troubleshooting-power-bi-personal-gateway