Persistent filters stopped working

[nkintanar80]

Hello,

My users noticed that their reports are not remembering the filters they've applied.  Once they close the report, it will set their filters back to the default.   

I tried for myself, on Edge and Chrome, and it does not work for me as well. I tried in on a report in a workspace, and a report from a published app.    The "Reset to default" does highlight once I make filter changes, so it acts as if the persistent filters feature is activated.  But it goes back to default once I close the browser window.   

The option to "Don't allow end user to save filters on this report." is NOT checked.  We want to have persistent filters.   I do believe this has worked previously, so not sure what has changed.     

Has anyone else experienced this?  Any suggestions on how to resolve it?   

Thanks!
nick

[GilbertQ]

Hi @nkintanar80 

Have you gone into the Report Settings and made sure that the setting below is disabled?

[nkintanar80]

Hi Gilbert,

Yes, I have checked that and the setting is disabled so I am unsure of why it is not working. 

[GilbertQ]

I would check with the report author to see if it is disabled in their Power BI desktop version?

[nkintanar80]

I checked, on the report file, the option to "Don't allow end user to save filters on the this file in the Power BI service"  is unchecked, which is what we want I believe.   

I will republish the report and see if it helps.  

[jspwilli]

I've also just noticed it seems to be the custom visuals that aren't being persistent, whereas the slicer visuals are.

[jspwilli]

Hey - did you have any luck?
I've noticed it works fine in the Workspace but not in the App