Paginated report works in the workspace but not in the published App

[duncanmi]

I have a report which is using a On-Prem-Gateway to get SQL Server data on execution.
It runs and renders online through the WOrkspace 100% correctly, however when published as part of the App it all appears to publish without error and when opening the updated App online the Paginated report is there.
But when you open it it states "Loading" for a few seconds and then just stops doing anything visually and the report is completely blank (no menu, message, nothing.)

[chrisfin · Accepted solution]

There's a (silly) bug on this called out on the support site - https://powerbi.microsoft.com/en-us/support/

Essentially, if you change the app theme color to yellow, it'll work fine.  This should be fixed in the next couple days . . .

[duncanmi]

Thanks Chris, as rediculous as this seems - yes this fixed it, change the published Power BI App's theme colour to yellow and the paginated report started working in the app immediately. thanks!

[v-lili6-msft]

hi, @duncanmi 

If there is RLS for this report? and if you may try to clear out your browser cache to ensure that it is not causing any issues.

If still have the issue, I suggest you submit a support ticket here, https://powerbi.microsoft.com/en-us/support/

like these two similar post:

https://community.powerbi.com/t5/Service/Report-visuals-missing/td-p/516395

https://community.powerbi.com/t5/Service/Report-is-blank-in-app-but-fine-in-content-pack/td-p/525534

Best Regards,

Lin