cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Helper V
Helper V

Paginated Reports based on Power BI Dataset- Connection Issue

Hi,

I have a paginated report for which the source of data is Power BI Dataset. The report is published as part of APP and open to all users. Some users are okay to connect and others get this error.

 

dimsandfacts_0-1600426626543.png

If it fails for all ,Ii understand but it is loading for some and not for others. I have checked premium capacity and there is no memory or cpu issues.

 

What could be the potential reason? Thanks

 

3 REPLIES 3
Highlighted
Helper III
Helper III

Re: Paginated Reports based on Power BI Dataset- Connection Issue

The users for whom report is erroring - has it ever worked for them?

If yes, then it could be other infrastructure related issues otherwise it could be security/access to dataset.

 

Install Power bi premium app and check for memory usage/cpu times/errors.

Paginated reports require a dedicated space within memory and i have noticed out of memory issues in the past. Try restarting your capacity to see if it helps..

Highlighted
Helper V
Helper V

Re: Paginated Reports based on Power BI Dataset- Connection Issue

Thanks , I have already went through the Capacity App and the Audit logs no pointers there. I was alteast hoping to see the failure entries in the log but did not find any in the time brackets I am interested. 

 

In the paginated report page of the Capacity app, I did notice some failures but I cannot find any more details of why it occured.

 

dimsandfacts_0-1600439672678.png

It just shows failures and MS document also says the same in the page below. Not sure where else we can look for details to track down those fails? 

dimsandfacts_1-1600439810429.png

 

 

 

 

Highlighted
Helper V
Helper V

Re: Paginated Reports based on Power BI Dataset- Connection Issue

Thanks i have tried all of those but not able to triangulate the issue. 

I have seen the log files there no trace of "report fail to load" for those user who encountred the isssue.  Any idea where we might get more details on how many user being affected like this ?

 

One of the Metric App on Paginated reports shows "Failures" but no further details. 

 

 

regards

 

Helpful resources

Announcements
Get Ready for Power BI Dev Camp

Get Ready for Power BI Dev Camp

Mark your calendars and join us for our next Power BI Dev Camp!.

Community Conference

Power Platform Community Conference

Check out the on demand sessions that are available now!

secondImage

Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Tech Marathon

Maratón de Soluciones de Negocio Microsoft

Una semana de contenido con +100 sesiones educativas, consultorios, +10 workshops Premium, Hackaton, EXPO, Networking Hall y mucho más!