PBI Gateway Issues

[pbifun]

We have issues PBI Gateway service going offiline.

My guess is either network firewall  i.e (Whitelist only IPs in Data Region ) 

any ideas to confirm this (troubleshooting steps)

[GilbertQ · Accepted solution]

Hi @pbifun

What you can do, is to into the On-Premise Data Gateway on your Server and then run the tests under the Network section

This will show you if there are any issues

https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem