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I have several reports that use the same on-premise gateway and yet only one report can't refresh. It is connected to a MySQL database and a couple of Google Sheets. I have provided the proper data source credentials for all of them and I still keep getting an error. Has anyone run into this issue before or know what the problem might be?
Hi @Anonymous
Please make sure you have installed and configure gateway-personal correctlly.
https://docs.microsoft.com/en-us/power-bi/service-gateway-personal-mode
search the gateway-personal app in your computer, then check if it runs.
Best Regards
Maggie
Hi @Anonymous
What happens when you refresh it manually via Power BI Desktop, does it work and refresh?
Also are you running the latest version of the On-Premise Data Gateway?
Hi @GilbertQ
It refreshes just fine via Power BI Desktop and I am running the latest version of the On-Premise Data Gateway.
Hi @Anonymous
Is there are any other error details from the refresh log?