I have several reports that use the same on-premise gateway and yet only one report can't refresh. It is connected to a MySQL database and a couple of Google Sheets. I have provided the proper data source credentials for all of them and I still keep getting an error. Has anyone run into this issue before or know what the problem might be?
Please make sure you have installed and configure gateway-personal correctlly.
search the gateway-personal app in your computer, then check if it runs.