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relsharif Regular Visitor
Regular Visitor

Only one report fails to refresh

I have several reports that use the same on-premise gateway and yet only one report can't refresh. It is connected to a MySQL database and a couple of Google Sheets. I have provided the proper data source credentials for all of them and I still keep getting an error. Has anyone run into this issue before or know what the problem might be?Refresh Error.PNG

Super User
Super User

Re: Only one report fails to refresh

Hi @relsharif


What happens when you refresh it manually via Power BI Desktop, does it work and refresh?


Also are you running the latest version of the On-Premise Data Gateway?

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