cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
relsharif Regular Visitor
Regular Visitor

Only one report fails to refresh

I have several reports that use the same on-premise gateway and yet only one report can't refresh. It is connected to a MySQL database and a couple of Google Sheets. I have provided the proper data source credentials for all of them and I still keep getting an error. Has anyone run into this issue before or know what the problem might be?Refresh Error.PNG

4 REPLIES 4
Highlighted
Super User
Super User

Re: Only one report fails to refresh

Hi @relsharif

 

What happens when you refresh it manually via Power BI Desktop, does it work and refresh?

 

Also are you running the latest version of the On-Premise Data Gateway?


Did I answer your question? Mark my post as a solution!

"Proud to be a Datanaut!"


Power BI Blog
relsharif Regular Visitor
Regular Visitor

Re: Only one report fails to refresh

Hi @GilbertQ

 

It refreshes just fine via Power BI Desktop and I am running the latest version of the On-Premise Data Gateway.

Super User
Super User

Re: Only one report fails to refresh

Hi @relsharif

 

Is there are any other error details from the refresh log?


Did I answer your question? Mark my post as a solution!

"Proud to be a Datanaut!"


Power BI Blog
Community Support Team
Community Support Team

Re: Only one report fails to refresh

Hi @relsharif

Please make sure you have installed and configure gateway-personal correctlly.

https://docs.microsoft.com/en-us/power-bi/service-gateway-personal-mode

search the gateway-personal app in your computer, then check if it runs.

 

 

Best Regards

Maggie