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SusieBentley
Advocate II
Advocate II

OneDrive .pbix refresh failing (scheduled refresh working ok)

I have four .pbix files saved in the 'files' area of an Apps Workspace. These have added to my Workspace via 'Get Data' - 'Files' - 'OneDrive'.

 

The scheduled refresh (datasets) is working fine and as scheduled, however the OneDrive refresh is not working at all... with a message of

"An unknown error has occurred. Please try again. If the issue continues, please contact support."

 

The OneDrive refresh option also keeps defaulting to 'off'. Only I have access to this workspace currently so I know that it's not being turned off by a rouge colleague!

 

Any idea what might be going wrong?

 

thanks in anticipation...OneDrive refresh error.png

1 REPLY 1
v-huizhn-msft
Employee
Employee

Hi @SusieBentley,

What's the .pbix file dataset, you import it dirctly or upload it from Excel or SQL server? It's weird, I can not reproduce your scenario, could you please share a screenshot for your refresh schedule as follows?

1.PNG

Best Regards,
Angelia

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