On-premises_data_gateway install procedure fails in the end...

[CJJAardenburg]

After start the install On-premises_data_gateway, at the end of  the procedure the above message appear,  the log is not clear why it fails in mine opinion. I attached  the last  part of  the install log in the code block. Suggestions what  to do  ?? 

Kind regards,

 
Cees-jan Aardenburg  

Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = C:\ProgramData\Package Cache\{0E277C24-0728-4FE0-B2F1-5C7DC7E30DD0}v1.15.6170.1\
Property(S): SourcedirProduct = {0E277C24-0728-4FE0-B2F1-5C7DC7E30DD0}
Property(S): ProductToBeRegistered = 1
MSI (s) (E0:28) [11:13:08:706]: Note: 1: 1708 
MSI (s) (E0:28) [11:13:08:706]: Product: EgwComponents -- Installation failed.

MSI (s) (E0:28) [11:13:08:706]: Het product is geïnstalleerd. Productnaam: EgwComponents. Productversie: 1.15.6170.1. Producttaal: 1033. Fabrikant: Microsoft Corporation. Fabrikant: Microsoft Corporation. Status van geslaagde/mislukte installatie: 1603.

MSI (s) (E0:28) [11:13:08:768]: Deferring clean up of packages/files, if any exist
MSI (s) (E0:28) [11:13:08:768]: MainEngineThread is returning 1603
MSI (s) (E0:C0) [11:13:08:768]: RESTART MANAGER: Session closed.
MSI (s) (E0:C0) [11:13:08:768]: No System Restore sequence number for this installation.
=== Logging stopped: 16-12-2016  11:13:08 ===
MSI (s) (E0:C0) [11:13:08:768]: User policy value 'DisableRollback' is 0
MSI (s) (E0:C0) [11:13:08:768]: Machine policy value 'DisableRollback' is 0
MSI (s) (E0:C0) [11:13:08:768]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E0:C0) [11:13:08:768]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E0:C0) [11:13:08:768]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E0:C0) [11:13:08:768]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (E0:C0) [11:13:08:768]: Restoring environment variables
MSI (s) (E0:C0) [11:13:08:784]: Destroying RemoteAPI object.
MSI (s) (E0:6C) [11:13:08:784]: Custom Action Manager thread ending.
MSI (c) (C4:F0) [11:13:08:799]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (C4:F0) [11:13:08:799]: MainEngineThread is returning 1603
=== Verbose logging stopped: 16-12-2016  11:13:08 ===

[CJJAardenburg · Accepted solution]

Problem  solved  installed  as admin  ..... 

[v-yuezhe-msft]

Hi @CJJAardenburg,

Glad to hear the issue is sloved. You can accept your reply as solution, that way, other community members would easily find the solution when they get same issues.

Thanks,
Lydia Zhang