cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
pvasrao
Frequent Visitor

On-premise Data Gateway issue - Failed to update gateway details

Hi,

 

Getting below error while connecting the gateway, Could some one help me how to resolve.

 

Failed to update gateway details. Please try again.
This request operation sent to net.pipe://localhost/powerbi/gatewayconfiguration/service did not receive a reply within the configured timeout (00:01:00). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.

 

Regards

Vasanth

 

 

1 REPLY 1
v-qiuyu-msft
Community Support
Community Support

Hi @pvasrao,

 

In your scenario, did your environment requires proxy to access the internet. If that is a case, please configure the proxy follow this article: Configuring proxy settings for the On-premises Data Gateway.

 

In addition, you can restart on-premises data gateway services, and remove older gateway config file if you have installed gateway on this computer before. for more information, please refer to this article: Troubleshooting the On-Premises Data Gateway.

 

If you have any question, please feel free to ask.

 

Best Regards,
Qiuyun Yu

 

 

 

 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
Carousel_PBI_Wave1

2023 Release Wave 1 Plans

Power BI release plans for 2023 release wave 1 describes all new features releasing from April 2023 through September 2023.

Power BI Summit Carousel 2

Global Power BI Training

Make sure you register today for the Power BI Summit 2023. Don't miss all of the great sessions and speakers!

BizApps LATAM 2023

Business Application LATAM Summit 2023

Join the biggest FREE Business Applications Event in LATAM this February.

Power Platform Bootcamp

Global Power Platform Bootcamp

In this bootcamp we will deep-dive into Microsoft’s Power Platform stack with hands-on sessions and labs, delivered to you by experts and community leaders.

Top Solution Authors
Top Kudoed Authors