On-Premises Gateway didn't start after reboot

[Anonymous]

Hi,

I have installed an on-premises gateway on a PC. It starts once a day. But after every restart the service didn't start.

The start typ is automatic. I also try it with automatic with delay.

I am able to run it manually. Therefore I have to delete the password and start it again. After that it works fine until the next restart of the PC.

Have someone the same problem or better a solution for the problem?

Best regards

Timo

[fgabelli]

I have the same problem

[v-lili6-msft]

HI, @Anonymous 

Based on my test, afterI reboot my machine, the gateway service is still running, and we don't need to re-set schedule refresh for datasets in Power BI Service. Have you set its startup type to Automatic?

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-restart

And if you could take a look at this post:

https://community.powerbi.com/t5/Power-Query/On-premise-gateway-on-a-server-how-to-sign-in-automatically/td-p/250053

Best Regards,

Lin

[Anonymous]

Hi @v-lili6-msft ,

thanks for your reply.

As I wrote the Startup type is automatic.

Any other ideas?

Best regards

Timo