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Hi Guys,
I have created O365 free trial account which i am using for Power BI Service too but I am getting an error as "Failed to login. Please verify your credentials and try again" while trying to configure the On-Premises data gateway(Personal mode).
I have created O365 account with custom domain, like abc.onmicrosoft.com and my email id which I am using to login to Data gateways is sort of abcd@abc.onmicrosoft.com
I have also assigned Power BI licence to this user.
If anyone could help, I would be so grateful.
Hi@Anonymous ,
It turned out be the security level is set to high in IE which somehow blocked the SSO authentication.
Please try to go to I.E. --> Security --> Custom Level --> User Authentication --> select Prompt for user name and password.
Hope it helps.
Best Regards,
Caitlyn Yan
If this post helps then please consider Accept it as the solution to help the other members find it more quickly.
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