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Hi,
For past 2 days I am getting this error on the gateway ,when I go to Manage Gateway I see the gateway is errored out and this is the message :before the data import for undefined finished, its data source timed out. double-check whether that data source can process import queries, and if it can, try again. All the data sources linked to the gateway suddenly errors out. So,once I restarted the gateway and it started working fine again but again the next day I got the same . The on premises gateway version is of August 2020. Can someone please help out?
@GilbertQ Hi, All my data sources on that particular gateway time out so I don't think it's related to any data source. I have been getting the error message such as The gateway is offline and could not be reached as well. May be I can try updating the gateway to September release but I saw on support page that there is some issue with direct query when data source is SQL so I was hesitant to upgrade it. My last option would be to upgrade it but just wanted to have some other set of opinions.
@GilbertQ yes, seems like rolling back to a previous version could be the way out, will monitor for a few days and then will do accordingly. Thanks.
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