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Amaxwell
New Member

On Premise gateway (Personal)

Good morning everyone,

 

I'm having difficulty installing a personal On-Premise gateway.  Please see error below.  I've worked with my I.S. department and they are having difficulty helping me.  Hoping someone here has seen this before.  FYI, I've only ran into issue's after switching laptops.

 

Error generating an asymmetric key.
Exception message: Keyset as registered is invalid.

2 REPLIES 2
v-xulin-mstf
Community Support
Community Support

Hi @Amaxwell,

 

Is the issue solved?

if the issue has been solved, please adopt your solution to help others.

 

Best Regards,
Link

v-xulin-mstf
Community Support
Community Support

Hi @Amaxwell,

 

You can try to remove the "RSA" folder which is in the "C: \ Users \" NAME USER "\ AppData \ Roaming \ Microsoft \ Crypto" path.

Please refer the Minimum requirements

  • .NET Framework 4.7.2 (Gateway release December 2020 and earlier)
  • .NET Framework 4.8 (Gateway release February 2021 and later)
  • A 64-bit version of Windows 8 or a 64-bit version of Windows Server 2012 R2 with current TLS 1.2 and cipher suites
  • 4 GB disk space for performance monitoring logs (in default configuration)

Reinstall on Premise gateway.

And then check if the same issue occurs. 

 

Best Regards,

Link

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

 

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