I am hoping some of you could help or at lest point me in the right direction. We have Server 2016 and run the latest patches. We use On-Premise Data Gateway (latest version as of today 3000.77.77).
For a year or so the On-Premise Data Gateway set up worked great. Recently (last few months) the service periodicly signs off and the gateway is unreachable. I have not found a pattern but it seems to take two or three days or about 20 refreshes. Of course when it signs off I am travelling and can't easily log back in. Then after a few refreshes with the gateway down Power BI online shuts off my Scheduled Refresh adding the need to log in online and turn that back on.
All of the posts I read or could find say that once I am signed in to the Gateway I should not have to periodically resign in and especially not on a machine that does not restart often.
Anyone experiencing this issue? It is a great service but having to consciously log in and resign in is counter intuitive to an automated gateway.
Thanks in advance!