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EdouardDM Frequent Visitor
Frequent Visitor

Odata: unable to create platform context.


Sometimes (randomly as far as i know) the scheduled refresh for the dataset which uses fails with the following error:


OData: Request failed: The remote server returned an error: (500) Internal Server Error. (Unable to create platform context. Please ensure that you have Log On Permissions on the server).


If I manually refresh I don't get the error but i don't know why the scheduled refresh is having issues. This is problematic because after 4 failed refreshes the scheduled refresh will stop refreshing. I looked online but can't really find any similar issues.


Any help would be greatly appreciated!

Community Support Team
Community Support Team

Re: Odata: unable to create platform context.

Hi @EdouardDM,

Based on my research, the above error could occur when SharePoint lists have calculated fields. Do you get any errors when removing calculated columns from SharePoint list?

There is a similar thread for your reference.



Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
EdouardDM Frequent Visitor
Frequent Visitor

Re: Odata: unable to create platform context.



thanks for your quick reply. I'm not getting any inital errors while connecting. Data set loads fine for about 2 weeks now (refreshes 3 times a day). So my guess is that it shouldn't have anything to do with the calculated columns, otherwise it would have given me the error consistently. The problem with troubleshooting this issue is that i can't seem to replicate the behaviour when it fails. Because that data needs to be up to date very consistently i wanted to understand what is triggering this failure. I think the topic you linked should consistently give an error and not from time to time or did i read it wrong?