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The power bi service no longer recognizes me (and at least one other at my company) as a Pro user (though the Admin portal says we are Pro users). We are unable to use our workspaces as a result. Any attempt to use a workspace prompts us to upgrade to Pro. We show up as Free users within the powerbi.com interface.
Solved! Go to Solution.
Sorry, it turns out it was an issue with our licensing expiring.
@JenM,
Glad to hear that the root cause has been found.
Regards,
Lydia
Sorry, it turns out it was an issue with our licensing expiring.
When you go to Settings in Power BI Service, what license do you see? Does your admin assign both Power BI pro license and Power BI free license for your in Office 365?
Regards,
Lydia