Not receiving email via subscription

[shamsuddeenvp]

Dear,

I have enabled subscription for a report and the same has been shown in the subscription tab as well.

However I havent receivd any email so far. I did it on day before yesterday, and contents have had changes, Is there any other steps I need to do to receive the email?

Br,

Shams

[shamsuddeenvp]

thanks @mihart

Please find below my comments.

1. What trigger did you set for the alert and did the data reach the trigger?

       I dont have any alert set for this report. I think as per the documentation,  subscription just send the screenshots of the report in case of any changes in the dataset, once per day.

2. Did you check the history to see if scheduled refresh ran successfully?

     Yes. I did. It ran succsessfully.

Br,

Shams

[mihart]

@shamsuddeenvp,

Sorry, my bad, I was confusing data alerts with subscriptions.

And I'm all out of suggestions.  This may be a bug, so please navigate to this link and select the option to "Report an issue"

https://powerbi.microsoft.com/en-us/support/

HTH,

Michele