Not able to download underlying data on power BI service

[Minakshi]

Hi All,
I wist to download underlying data from Power BI service but on power BI service it allows only summarized data. Kindly help me

Thanks in advance
with this.Underlying data is disabledticked the option for both underlying and summarized data

[v-angzheng-msft]

Hi, @Minakshi 

Please check whether the visual object from which you exported the data has performed a summary calculation on the data.
After my research, if there is no summary data for Visual, then you cannot and do not need to export the summarized data, because the summarized data is the underlying data. When the visual aggregates the data and you have enough access to the data, then you can export the underlying data.

Hope this helps.

Best Regards,
Community Support Team _ Zeon Zheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Minakshi]

@v-angzheng-msftI am not sure what is the issue. But visuals support underlying data  as same as summarised data if they are built using measures. If we use columns in that case we can download underlying data. But in case of table or matrix, power bi doesn't allow to download underlying data. This is my observation.

[Minakshi]

@lbendlinYes, I am owner of dataset. It is on premium capacity.
I am trying to download from a table but underlying data option is disabled.

[Burningsuit]

Hi @Minakshi 

It is possible that your Power BI Admin has disabled the "Export to Excel" option. This still allows Summarized data but will prevent you downloading the underlying data. Check with your Power BI Admin.

Hope this helps

Stuart  

[Minakshi]

@Burningsuit   export to excel is enabled but still power bi is not allowing to download.

[lbendlin]

Please provide more details. Are you the dataset owner? Is this on shared or premium? Have you updated the app?