Not able to add visuals from AppSource

[SELECTDBA]

Recently we're not able to add visuals from the AppSource (i.e. by clicking "get more visuals").  We get the same error whether we try in Power BI Desktop or Power BI Service, which is "AppSource visuals are not available on this cloud. To add visuals, contact your admin".  I am a Power BI Administrator, and only one other person is a Power BI Administrator in our organization.  We haven't made any changes, and the "Allow visuals created using the Power BI SDK" option is enabled (i.e. following the information here: https://docs.microsoft.com/en-us/power-bi/admin/organizational-visuals).  Anyone else seeing this behavior?

[SELECTDBA]

This just started working again.  Microsoft, was there an issue?

[collinq]

Hi @SELECTDBA ,

Are some of these specific types of visuals that are not allowed (like maps, certified, R, Python, or using the SDK)?  If so, all of those options would be need to be on as well.

[SELECTDBA · Accepted solution]

My assumption is that this was a service issue that Microsoft didn't disclose.  After posting this message and confirming with other Power BI users they were seeing the same thing, the functionality starting working again that evening with no changes from us.  

[SELECTDBA]

Thanks for the response.  We do allow most types of visuals, and we are not able to add any visuals from AppSource.  We just get that error with no types showing.  

[holydragon]

Yes.  I'm experiencing the same EXACT problem.

[SELECTDBA]

Was it working for you before, and does this feel like a bug to you too?