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Auribe_89 Frequent Visitor
Frequent Visitor

Not Receving access request email notification

If someone is given a link to a dashboard that is not shared with them they can click "request access". Now when this is done for a dashboard owned by an individual that individual gets an email notification. When this is done with a dashboard in a group workspace it seems that no one is getting an email. This has lead to a backlog of users requesting access and my team not having any idea that they are. Is there a way to specific who gets the email / notification ? 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator v-qiuyu-msft
Moderator

Re: Not Receving access request email notification

Hi @Auribe_89,

 

You need to enable below settings for the group which contains the dashboard: 

 

w6.PNG

 

Then the group members can sign in with their account to Outlook, they will receive the request email in Inbox and group email. 

 

e1.PNGe2.PNG

 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
3 REPLIES 3
Moderator v-qiuyu-msft
Moderator

Re: Not Receving access request email notification

Hi @Auribe_89,

 

You need to enable below settings for the group which contains the dashboard: 

 

w6.PNG

 

Then the group members can sign in with their account to Outlook, they will receive the request email in Inbox and group email. 

 

e1.PNGe2.PNG

 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Auribe_89 Frequent Visitor
Frequent Visitor

Re: Not Receving access request email notification

Hi @v-qiuyu-msft Thank you so much!!!!!...it is working now Smiley Happy

Moderator v-qiuyu-msft
Moderator

Re: Not Receving access request email notification

Hi @Auribe_89,

 

As the issue is resolved now, I will close this thread. Smiley Happy

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.