No subscription in online service

[thedavegray]

Hello, 

I have a paid PowerBI desktop license and my corporate email has been added to our company subscription.  However when I 

go to Settings in the https://app.powerbi.com/groups/me/settings/communications page and click on the "Subscriptions" tab, it tells me I have no subscriptions. 

Any ideas or is anyone from MS able to help? 

Thanks

 

[v-jiascu-msft]

Hi @thedavegray,

Could you please mark the proper answer as solution?

Best Regards!
Dale

[v-jiascu-msft]

Hi @thedavegray,

The Subscriptions in your snapshot is a function of the Power BI Service to follow up the dashboards and report. You can find it out as the following snapshot shows.

If you want to check your account, please follow the snapshot below.

Best Regards,

Dale

[GilbertQ]

Hi there, where you went to is for Dashboard or Report subscriptions to existing Power BI Dashboards or Reports that you have created if in "My Workspace" or in App Workspaces.

What Subscription are you looking for?

If you are wanting to see if you do have a Power BI Pro subscription, the easiest test is to try and Share a Dashboard or Report. If you can share successfully then you have Power BI Pro Subscription. If not then you have a free or trial version.