cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
New Member

No subscription in online service

Hello, 

I have a paid PowerBI desktop license and my corporate email has been added to our company subscription.  However when I 

go to Settings in the https://app.powerbi.com/groups/me/settings/communications page and click on the "Subscriptions" tab, it tells me I have no subscriptions. 

 

Any ideas or is anyone from MS able to help? 

Thanks

 

Image 006.png 

3 REPLIES 3
Highlighted
Super User III
Super User III

Hi there, where you went to is for Dashboard or Report subscriptions to existing Power BI Dashboards or Reports that you have created if in "My Workspace" or in App Workspaces.

What Subscription are you looking for?

If you are wanting to see if you do have a Power BI Pro subscription, the easiest test is to try and Share a Dashboard or Report. If you can share successfully then you have Power BI Pro Subscription. If not then you have a free or trial version.




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

Highlighted
Microsoft
Microsoft

Hi @thedavegray,

 

The Subscriptions in your snapshot is a function of the Power BI Service to follow up the dashboards and report. You can find it out as the following snapshot shows.

No_subscription_in_online_service

If you want to check your account, please follow the snapshot below.

No_subscription_in_online_service2

 

Best Regards,

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Microsoft
Microsoft

Hi @thedavegray,

 

Could you please mark the proper answer as solution?

 

Best Regards!
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
Community Conference

Power Platform Community Conference

Check out the on demand sessions that are available now!

Community Conference

Microsoft Power Platform Communities

Check out the Winners!

secondImage

Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Top Solution Authors
Top Kudoed Authors