Our data gateway has been occasionally failing scheduled refreshes with 'gateway unreachable' errors which I'm fairly confident are because the machine was taxed by other data processing tasks, so to remedy I've added a second data gateway to the same cluster and set the cluster to distribute queries. Unfortunately I'm still seeing the 'gateway unreachable' errors and I am not sure if the secondary gateway is participating in the cluster. However now the pbi service gateway page now reports this error:
Not all gateway instances within this cluster are connected.
Please find more details below about specific errors for each gateway instance.
Activity ID: d5e98a0b-4ddb-42f2-9321-824569cde7a3
Request ID: 7582bc4f-04fa-74f1-fd35-3605dd6e21f6
Cluster URI: https://df-msit-scus-redirect.analysis.windows.net
Status code:
Time: Wed Nov 21 2018 14:27:28 GMT-0800 (Pacific Standard Time)
Version: 13.0.7529.129
ossku-azure-vm2 data gateway: Gateway on endpoint 'sb://df-msit-scus-relay3.servicebus.windows.net/9d5d25de-xxxx-xxxx-xxxx-1012e92e2735/' is unreachable.
There is no indication which gateways are working or failing to connect. Both gateways are running, status says online and ready, version 3000.0.155.1 Nov 2018. Network port tests succeed on the first gateway but fail (Incomplete failed to connect to network) on the new second gateway.
