cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
aaronnayan Frequent Visitor
Frequent Visitor

Need help with schedule refresh via on prem data gateway

Hi Guys,

 

Please could you help me, I have created a report that uses 3 different data sources all (CSV) and one web source for bank holidays. I have installed an on prem data gateway on a remote server within the organisation and have configured it to my account. I have selected the data gateway in the gateway connection part of the dataset, and arranged a refresh time.

 

I have set the correct data source credentials within the gateway also. It keeps throwing an error saying you have not installed a personal gateway. I do not want to use a personal one! but the on prem one that i have installed.

 

The following error:

Last refresh failed: Tue Jun 25 2019 23:36:04 GMT+0100 (British Summer Time) 
Please make sure your data gateway (personal mode) is installed and configured properly.
Hide details

Processing error:Please make sure your data gateway (personal mode) is installed and configured properly.
Cluster URI:WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID:d43833c1-ce8c-4298-a7ed-614eda618667
Request ID:4bd5ee15-00ad-ba5c-54ef-49fd417aa7c8
Time:2019-06-25 22:36:04Z

 

Any help would be appreciated.

Thanks,

Aaron

 

 

 

3 REPLIES 3
Super User
Super User

Re: Need help with schedule refresh via on prem data gateway

Hi there

It would appear that there is a Personal Gateway installed.

You could ask your Power BI Admin to look in the Admin portal for the Power Platform to find the personal gateway.

https://admin.powerplatform.microsoft.com/ext/DataGateways

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog
aaronnayan Frequent Visitor
Frequent Visitor

Re: Need help with schedule refresh via on prem data gateway

Hi Gilbert, 

 

Thanks for the response. but i do not want to use the personal gateway as that would need my machine to be on everyday which is why I want to use the on prem data gateway..

 

Do you have any ideas?

Super User
Super User

Re: Need help with schedule refresh via on prem data gateway

Hi there

I agree, as far as I know you would need to first get the associated personal gateway removed with the dataset and then you could link it to the enterprise gateway?

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog

Helpful resources

Announcements
Can You Solve These Challenge

Challenge: Can You Solve These?

Find out how to participate in the first Power BI 'Can You Solve These?' challenge.

Community News & Announcements

Community News & Announcements

Get your latest community news and announcements.

Virtual Launch Event

Microsoft Business Applications October Virtual Launch Event

Join us for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

Community Kudopalooza

Win Power BI Swag with Community Kudopalooza!

Each week, complete activities and be qualified in the drawing for cool Power BI Swag.

Users Online
Currently online: 46 members 1,131 guests
Please welcome our newest community members: