Please could you help me, I have created a report that uses 3 different data sources all (CSV) and one web source for bank holidays. I have installed an on prem data gateway on a remote server within the organisation and have configured it to my account. I have selected the data gateway in the gateway connection part of the dataset, and arranged a refresh time.
I have set the correct data source credentials within the gateway also. It keeps throwing an error saying you have not installed a personal gateway. I do not want to use a personal one! but the on prem one that i have installed.
The following error:
Last refresh failed: Tue Jun 25 2019 23:36:04 GMT+0100 (British Summer Time) Please make sure your data gateway (personal mode) is installed and configured properly.Hide details
Please make sure your data gateway (personal mode) is installed and configured properly.