Navigation Pane is Gone!

[jl20]

Hi all,

The navigation pane all of a sudden disappeared a couple of days ago when viewing dashboards. I can still change workspaces by going to the PBI homepage, but this will be very confusing to users and frankly, is annoying for me. No hamburger icon to expand/collapse exists. If I go into the New Look off mode, it comes back, but I like New Look on. Any advice on how to restore this would be appreciated.

Thanks in advance.

[v-kelly-msft · Accepted solution]

Hi @jl20 ，

Based on my test,under new look,the navigation pane still exists,so I'm guessing whether it's a cache issue or browser issue?Could you pls clear the cache or change to another browser to try again?

Best Regards,
Kelly

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[jl20]

Clearing the cache in chrome did the trick. Thanks!

[Anand24]

Hi @jl20 ,

Lately, there have been some issues related to New Look On and Off in Power BI Services.

A few days back, I wasn't able to subscribe to reports in New look Off mode while it worked smoothly when switched to New Look On mode.

I'd suggest you just 2 things in this scenario since this is more about Power BI bug/issue:

1. Try to open in Incognito mode and after clearing cache: If you got lucky, this will work

2. Create a support ticket here with Microsoft to get the bug/issue resolved: Recommended since this seems to be a services issue from Power BI end

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[Greg_Deckler]

@jl20 - Yeah, they changed something in the Service and it is really kind of awful in my opinion. I had to remove my default dashboard and then I got things back to normal.

[jl20]

What do you mean remove your default dashboard? Like rebuild it from scratch?

[Greg_Deckler]

@jl20 - No, I had a default dashboard set. Dashboard, ellipses, Set as Featured. So I had to unset that setting and not have any featured dashboard and then things went back to normal essentially.