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abinashphuel
Advocate I
Advocate I

NAV content pack not working for NAV 2017

I tried to connect Content Pack provided by microsoft named "Microsoft Dynamics NAV - Financials Report" for NAV 2017. It seems it is connected but it doesn't display data. Or that content pack is only for different version of NAV?

1 REPLY 1
v-yuta-msft
Community Support
Community Support

Hi abinashphuel,

 

Which error message have you encountered with? Please refer to troubleshooting ways below:

 

"Parameter validation failed, please make sure all parameters are valid"
If you see this error after typing your Microsoft Dynamics NAV URL. Make sure the following requirements are satisfied:

  • The URL follows exactly this pattern

    https//instance.navserver.com:7048/DynamicsNAV90_Instance1/OData/Company('CRONUS%20International%20Ltd.')
    
    • "instance.navserver.com" with your NAV Server name
    • "DynamicsNAV90_Instance1" with your NAV Server Instance name
    • "Company('CRONUS%20International%20Ltd.')" with your NAV Company name
  • Make sure all the letters are lower case.

  • Make sure the URL is in 'https'.

  • Make sure there are no trailing forward slash at the end of the URL.

"Login failed"
If you get a "login failed" error after using your Microsoft Dynamics NAV credentials to login, then you may be hitting one of the following issues:

  • The account you are using doesn't have permissions to retrieve the Microsoft Dynamics NAV data from your account. Verify it is an admin account and try again.

  • The Dynamics NAV instance you're trying to connect to doesn't have a valid SSL certificate. In this case you'll see a more detailed error message ("unable to establish trusted SSL relationship"). Note that self-signed certs are not supported.

"Oops"
If you see an "Oops" error dialog after you pass the authentication dialog, we're hitting an issue while loading the data for the content pack.

  • Verify the URL follows the pattern specified above. A common mistake is to specify

    https//instance.navserver.com:7048/DynamicsNAV90\_Instance1/OData

    however the 'Company('CRONUS%20International%20Ltd.')' section with your NAV Company name needs to be included:

    https//instance.navserver.com:7048/DynamicsNAV90\_Instance1/OData/Company('CRONUS%20International%20Ltd.')

 

Regards,

Jimmy Tao

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