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Anonymous
Not applicable

Missing visual

Hi all

 

I have created a report in Desktop with a table. One of the measures in this table is a simple CALCULATE function, which gives me the result I am looking for.

 

When I publish this report to the service, the measure is blank eg)

featleyd_0-1597242261380.png

Does anyone know of a reason as to why a measure would give an output in Desktop but not in service?

 

Thanks!

1 ACCEPTED SOLUTION
Anand24
Super User
Super User

Hi @Anonymous ,

 

This is a weird issue actually. This seems to be a bug more than any issue.
On a regular basis, whatever you see in the desktop should appear as it is in services.

You can try the below:

1. Refresh the dataset once in services

2. Delete report from workspace and publish again
3. Check from different browsers. Sometimes issue persists only for some browser. Try in Edge or Internet Explorer once

4. One issue might be the size of visual, check by increasing the size of visual once

 

If nothing gets corrected after the above 4, you should raise a support ticket here.

 

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

View solution in original post

4 REPLIES 4
Anand24
Super User
Super User

Hi @Anonymous ,

 

This is a weird issue actually. This seems to be a bug more than any issue.
On a regular basis, whatever you see in the desktop should appear as it is in services.

You can try the below:

1. Refresh the dataset once in services

2. Delete report from workspace and publish again
3. Check from different browsers. Sometimes issue persists only for some browser. Try in Edge or Internet Explorer once

4. One issue might be the size of visual, check by increasing the size of visual once

 

If nothing gets corrected after the above 4, you should raise a support ticket here.

 

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

Anonymous
Not applicable

Thanks @Anand24 

 

Appreciate the tips, tried them all and seems to have resolved itself.

 

Kudos given 🙂

@Anonymous,

Awesome !!!

You can probably accept it as a solution since it resolved your query 🙂

 

Thanks !

Anonymous
Not applicable

All done @Anand24 

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