Missing usage metrics for users outside my organisation

[Joel_Clark]

I have a report that is shared with internal users and external users. The external users are in an AAD group to allow them to be selected for report sharing. When i view report usage metrics, i only see internal users/usage.

Is this intentional or a gap, or am i not doing something i should...?

Thanks

[v-yiruan-msft]

Hi @Joel_Clark ,

The usage metrics feature captures usage information about all users, regardless of the license they're assigned . But it seems currently the name or email of the external users won't be shown in the usage metrics report , and it just leaves a blank when an external users view the related report . Maybe you can post your feedback on Usage Metrics for Dashboard/Report Authors Feedback to improve this feature.

In addition, you can use audit log to track the activities on the report. Hope the following documentations can help you.

https://docs.microsoft.com/en-us/power-bi/service-admin-auditing#use-the-activity-log

https://community.powerbi.com/t5/Service/DataSets-Usage-Metrics/td-p/372893

Best Regards

Rena

[GilbertQ · Accepted solution]

I would suggest getting the information from the Audit logs which will allow you to see all the other users internal and external.