Missing Dynamics NAV Power BI app

[markusknapp]

Hello,

when I search for NAV Power BI apps (https://appsource.microsoft.com/de/?search=nav&product=power-bi) there are 4 apps:

Microsoft Dynamics NAV

Microsoft Dynamics NAV - Sales Report

Microsoft Dynamics NAV - Financial Report

Microsoft Dynamics NAV - CRM Report

When I try to add a service on the power bi website (https://app.powerbi.com/groups/me/getdata/services) and there search for NAV, there are only 3 apps:

Microsoft Dynamics NAV - Sales Report

Microsoft Dynamics NAV - Financial Report

Microsoft Dynamics NAV - CRM Report

Where is the "Microsoft Dynamics NAV" power bi app? It was there some weeks ago. Now it is missing.

Kind regards,

Markus Knapp

[v-yulgu-msft]

Hi @markusknapp,

Based on my test, the Microsoft Dynamics NAV app sometimes appeared while sometimes disappeared when I searched the key word "NAV". If it is missing, please refresh your Power BI service site and search again.

Best regards,

Yuliana Gu

[markusknapp]

It's really strange.

Reloading worked once. I saw the Microsoft Dynamics NAV app. But the "Get it now" link didn't work. It didn't open, instead I got back to the main page.

Now even after reloading, the Microsoft Dynamics NAV app won't appear again.

[gjw]

I'm experiencing the same issue.

I'm trying to connect to our on premises NAV 2017 and can't find the "Microsoft Dynamics NAV" app.

I too can only see the three NAV 2018 apps.

I can find it by going to Other Apps and seaching, but after clicking Get it Now it returns to power bi with a blank main panel.

[markusknapp]

I placed an issue, which was accepted and reported to the product team: http://community.powerbi.com/t5/Issues/Missing-not-working-quot-Microsoft-Dynamics-NAV-quot-Power-BI...

[Grooujer]

Any updates? As far as i can see the issue is still relevant. Can't seem to select the "General" Dynamics NAV Connector (not the 2018 one)

[markusknapp]

The only update so far:

I had a MS-Support case and they found that issue themselves. The have enforce this issue.

But I also have no update so far.

[Grooujer]

Hi Markus,

Any updates so far? I have another customer who asks for this and i still can't see the connector. Did MS reply their status to your ticket?

[markusknapp]

Sorry, forgot to post here.

The solution from Microsoft:

We can now see 6 content packs on PowerBI Web:

 

For NAV 2017:

Microsoft Dynamics NAV – CRM Report

Microsoft Dynamics NAV – Financials Report

Microsoft Dynamics NAV – Sales Report

 

For NAV 2018:

Microsoft Dynamics NAV 2018 – CRM

Microsoft Dynamics NAV 2018 – Finance

Microsoft Dynamics NAV 2018 – Sales

 

The general "Microsoft Dynamics NAV" App is gone forever.

[Grooujer]

Hi @markusknapp

Thank you for giving clarity on this topic, now i have something to communicate to my customers with. 

Kind Regards,

Jeroen