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Regular Visitor

'Missing' Data in graphs in Online Service, but rendering fine in Desktop

Odd one, but cannot understand why the upper portions of my data in the graphs are not visible when the Y-Axis is set to 0. This has started occuring in the last few days (possibly since the updates to the online service). The filters and data should be identical. 

 

Online Service;

Note the rendering misses the upper portions of data; however when I edit the report in the service and set the Y-Axis start to 'Auto', all the data is visible. 

sewai_1-1603727152350.png

 

Desktop;

sewai_0-1603726989169.png

 

Any ideas!?

4 REPLIES 4
Highlighted
Microsoft
Microsoft

Hi @sewai ,

 

I think this may be caused by the change of the size of your visuals. Please try to reduce the layout size of the view in the desktop.

 

Or increase the length of your y-axis.

 

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Highlighted

Hi @v-stephen-msft,

 

Thanks for getting back to me on this 🙂

 

I can assure you I haven't changed the size of the visuals and they were working fine on the service until recently. Also, the Y- axis set to 0 to start and Auto at the end. 

 

Desktop;

sewai_0-1603869993701.png

 

Service;

sewai_2-1603870121987.png

 

Even when I republish, the issue persists. As I slice the data, the point at which the data cuts off in the service appears to be the average of the data.

Service;

sewai_3-1603870416883.png

Desktop;

sewai_4-1603870511932.png

 

 

Kind Regards,

 

Sean 

 

Highlighted
Regular Visitor

Also @v-stephen-msft  just checked, when remove the average lines in the visual, it works fine. Definitely something wrong with the logic on the service. 

 

With average lines;

sewai_0-1603890615790.png

 

 

As soon as i remove them;

 

sewai_0-1603889600631.png

 

 

Highlighted
Advocate I
Advocate I

I am having the same issue (the constant line is cutting off the the top of the line chart).

Another workaround before MS fix this is to set Y axis Start & End (1 = 100% here):-

leoPBI_0-1603882348981.png

Also reported in: https://community.powerbi.com/t5/Service/Line-Chart-Being-Cut-Off-By-Reference-Line-in-Power-BI-Serv...

 

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