Microsoft On-Premises Data Gateway installation

[Lorenz33]

We are about to utilize the Microsoft On-Premises Data Gateway for a project. We are presently using Power BI Report Server but will now need to create reports that will be available externally Before doing the install on the server, I tested an install on my PC following these instructions:

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-install

I got to step 3 where it asks to enter the email address for our Office 365 organization account. By personal account has been set up with a Power BI license so I have been told that I could enter m email address under "Email address to use with this gateway". I clicked sign-in but it was not successful. The window listed a couple of issues:

Network request returned unexpected error.
No connection could be made because the target machine actively refused it 127.0.0.1:80
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

Network connectivity is limited.

Ensure network access is functioning correctly. Firewall and proxy configurations may need to be changed.

This entry says "No connection was made because the target machine actively refused it 127.0.0.1:80"

127.0.0.1 is the name of the local host. The :80 means port 80 is not free. Could this be a firewall issue? Any help with getting this going would be appreciated.

[v-yiruan-msft]

Hi @Lorenz33  ,

Whether the problem has been resolved? If yes, could you please mark the helpful post as Answered? It will help other members in the community find the solution easily if they face the similar problem with you. Thank you.

Best Regards

Rena

[v-yiruan-msft]

Hi @Lorenz33 ,

This issue seems to be related to proxy or firewall. You can refer to the solution in the this thread for specific inspection method and solution.

Best Regards

Rena

[Greg_Deckler]

It certainly appears to be a firewall issue. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".