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Hello,
I have a dashboard that I am able to refresh manually in the desktop app, but when I click the manual refresh option in the browser version of the report nothing happens. No error generates and the reports to not update. Is there something I can check to confirm what the issue is?
Currently, my only workaround is to refresh the desktop file and publish every time we need an updated stat.
Hi @SaganBigRedDog,
Which datasource and connection mode you apply on report? If it not the live connection mode, you need set up a gateway to manage your data and keep them up to date.
You can also refer to below article to know more about data refresh.
Notice: these refresh features all contains refresh limit.(interval or refresh times)
Regards,
Xiaoxin Sheng
This is not for a scheduled refresh. It's for a manual refresh (going to the report and clicking refresh).
HI @SaganBigRedDog,
Even if you use refresh now, you still need to configure the datasource and its credential, which gateway used to handling refresh operation. Otherwise, I don't think refresh operation will be succeed.
Regards,
Xiaoxin Sheng