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Responsive Resident
Responsive Resident

Logging into powerbi.com and internet explorer closes

For two days now, when I am in Internet Explorer version 11, and I go to powerbi.com, click on sign in, and Internet Explorer closes down. It happens every single time. Is anyone else having this issue? Strange that I can open it in Google Chrome, but not Microsoft's own browser.

2 REPLIES 2
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Microsoft
Microsoft

@Shelley,

I have no issues logging into Power BI Service using IE11. In your scenario, clear cache in IE 11 or re-install IE 11, then check if you still get the issue.

Besides, how about you use Edge to sign in Power BI Service?

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

It keeps happening to me from time to time. We use sharepoint and after opening PowerBI it closes the browser (IE11).

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