Log in issue On-premise data gateway on a Windows Server 2016 standard ed.

[bmolleman]

Issue: Cannot create On-premise data gateway on a Windows Server 2016, Failed to sign in

Error details:

• Activity ID: 7217c844-8411-4176-b577-7a2921042a4f
• Relying party: Microsoft Office 365 Identity Platform
• Error time: Tue, 26 Mar 2019 11:10:01 GMT
• Cookie: enabled
• User agent string: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.2; Win64; x64; Trident/7.0; .NET4.0C; .NET4.0E)

Situation:

• Server is not part of a domain but it using the LAN of the organization.
• Windows server is up to date
• Latest Power BI is installed
• Latest “On-premise data gateway” is installed
• In IE Internet security has been adjusted (Eg “Prompt for user name password”, “Active scripting”,etc are enabled)
• In IE Popup blocker is disabled
• SSO is used by the organization

What works:

• Online PowerBI (app.powerbi.com) using ie11 @WindowsServer2016
• Publishing reports using Power BI desktop @WindowsServer2016
• On-premise data gateway works on a laptop with windows 10 which is not part of a domain and is using the LAN of the organization.

Steps:

• Execute “On-premise data gateway”
• Enter email

• Error

• After closing error form

Would expect a login form like:

[Anonymous]

Hi

Have you got the solution for this. I'm facing similar issue. 

If so, Let me know the option you were tried.

Thank you

M Logendran

[GilbertQ]

Hi @bmolleman 

Do you have Active Directory Synched to Azure AD?

[bmolleman]

Hi GilbertQ,

Thank you for your reply. Active Directory is synched to azure AD. If I am on a client machine whichis connected to the windows domain then I just have to provide my email address to access the Online Power BI dashboard.

Note:

The windows Server 2016 is not connected to the domain and does not use the AD. Gateway works on a laptop with Windows 10 which is not connected to the domain and uses the same network as the Windows server

[GilbertQ]

Hi there

It would next appear to me that could it not resolve the the names to an IP address?

I would suggest making sure that the Server can resolve the names in this page under the section PORTS
https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem