Load Balance Through Gateways

[Anonymous]

Dears,

I'm trying to configure a Schedule Refresh for some reports that are using data from a local SQL Server. My actual problem is that I don't to configure the gateway on my Windows Server. My notebook is configured with a on-premisses gateway and it is working just fine. The problem is when I'm away from office and not connected on my local network.

For this, I've configured another Gateway on another machine that runs on the same network and same configs. For example, here follows a print screen of both gateways. In this case one is ok and ready to go and the other cannot reach the server.

I've flagged the option of "load balance throught gateways on this cluster" but - or is not working fine or I did not understood how it is supposed to work.

When I try to update the data and the schedule refresh is appointing to the "not working" gateway, it crashes.

My question is:

1) The gateway cluster is configured right?

2) This funcionality has been misunderstood?

[v-xicai]

Hi  @Anonymous ,

Does that make sense? If so, kindly mark the proper reply as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

Best regards

Amy

[v-xicai]

Hi @Anonymous ,

Your getaway cluster is configured correctly. The gateway cloud service always uses the primary gateway in a cluster unless that gateway is not available. In that case, the service switches to the next available gateway in the cluster.

You can refer to the documents to learn more about gateway cluster:

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-high-availability-clusters,

https://docs.microsoft.com/en-us/power-bi/service-gateway-mashup-on-premises-cloud .

Best Regards,

Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Jayendran]

Hi @Anonymous 

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1) The gateway cluster is configured right?

No, you are actually configured 2 different gateway clusters

2) This funcionality has been misunderstood?

Pls read https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-high-availability-clusters

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In order to find how many gateways are installed in your Single Cluster you can find it by logging into 

https://admin.powerplatform.microsoft.com/ext/DataGateways

Basically while setup the 2 gateway you should select the existing gateway cluster