Legend changes color to all black when publishing

[jjoyce0425]

Hello! We have a report which is using a line and stacked column chart. In the desktop version, everything looks as expected. However, once publishing, the colors in the legend change to all black. The colors in the chart itself are as exepected; it is only the legend which has this issue. Per the user, this was working as expected in the past. 

I have updated my Power BI desktop to the latest version - that did not solve the issue. I have tried selecting the default theme and republishing but the legend colors are still all black. I have also tried making a small color change, saving the current theme, importing it into my .pbix file and republishing but that also did not fix the issue. I've checked this in Chrome, Edge, and IE; they all have the all black legend with the correct colors in the actual column chart.

Power BI Desktop	Power BI Service

Please note: Demand FTE and Supply FTE are both lines on this chart. Those legend colors are correct in service. All the other items in the legend are part of the stacked columns and the legend colors are all incorrect in service.

Does anyone have any ideas or suggestions? Thank you so much!

[OneWithQuestion]

this is still an issue in the service...

[GilbertQ · Accepted solution]

Hi there

I have seen others report that the colors are not coming through for reports being uploaded.

I would suggest logging a support ticket so that it can be looked at.

https://powerbi.microsoft.com/en-us/support/pro/

[jjoyce0425]

Sorry about the delay on updating this post - I had submitted a support ticket per your suggestion and the Power BI Team was able to fix this. Thank you!

[collinq]

HI @jjoyce0425 ,

Was this resolved with your ticket?  If so, what was the solutions?

[jjoyce0425]

Hi @collinq  - Actually, the issue seemed to resolve itself on its own. I had submitted the ticket for support but when they reached out, the issue had already been fixed. They were not aware of any bugs on their end so I don't know if the product team did anything to fix it or if it was just a strange thing that was happening temporarily.

[collinq]

Thanks @jjoyce0425 ,

I appreciate teh feedback, but, I was hoping for some great action on your part that fixed it.  🙂   I am having the same problem now.....

Thanks for the response.

[hisham2020]

I have the same issue here ..  some times it goes alone and other times it returns back 

wait for any fixing for this issue 

thanks 

[GilbertQ]

Thanks for letting us know.