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Hello there!
One of my users has this issue:
"I am unable to receive any emails from the Power BI service. For example, when I create a Subscription to a report, anyone I include on the list will receive the email except for me."
Email are not in his Junk Email folder.
Other people that he had added to the Subscribe box receive emails with no issues.
Clearly, I need help with this issue.
Thanks!
Hi @Chacos ,
Please refer to the link.
Subscription Emails Not Generating from Power BI Service
Best regards,
Lionel Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I can see emails, no issue.
But the User who created the report and set up the Subscriptions, can't see emails.
Hi @Chacos ,
Check the mailbox settings, it may be that the mailbox is blocking this type of mail.
Considerations and troubleshooting
Best regards,
Lionel Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.